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Kerri L.

I had gotten a lot of door knockers wanting to inspect my roof due to wind damage. I always said no until I talked to Taylor. He was different – very professional and knowledgeable – so I agreed to let him on my roof. He spent a considerable amount of time documenting all the damage and said he thought insurance would cover the replacement and suggested filing a claim. He said he could do it right then and there. I agreed and I am happy we did. He was there every step of the way including meeting with the insurance adjuster during his inspection. My roof was approved on the spot by Farmers Insurance. I was in tears – it had been a very challenging past few years. I never imagined my 40 year old roof would be covered except for my deductible. Taylor walked me thru the process and made sure any of my concerns were met regarding permitting, the tear-off, pick-up of debris so my dogs wouldn’t step on anything sharp, etc. Taylor remained in communication with me during the whole process. Whenever I called or texted, he promptly responded. The actual roofing only took one day and that even inc

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Owens Corning